Support
We’re a small team and we read every message.
Write to us · office@divex.roFor questions, problems or anything about your data, email us. We usually answer within two working days.Subscription
- Cancel or change your plan
- On your iPhone: Settings → your name → Subscriptions → Duvion. Or in the app: Settings → Subscription → Manage subscription.
- Restore a purchase
- On the plans screen, tap “Restore purchases”, signed in with the Apple ID you subscribed with.
- Refunds
- Apple handles payments and refunds. Request one at reportaproblem.apple.com.
Your data
- Download your data
- In the app: Settings → Privacy → Download my data (needs an account).
- Stop sending photos to AI
- In the app: Settings → Privacy → Withdraw consent. Saved results stay.
- Delete your account
- In the app: Settings → Delete account. Without the app, use the deletion page below.